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Module 09 · The board deck~60s dwell · weight 8

Sales/pipeline or customer health

By the How to Make a Deck editors·

Show whether the pipeline and existing customer base support next quarter's revenue plan.

SaaStr's board-deck guidance treats pipeline coverage and churn as leading indicators the board should track every quarter, not just at fundraise time.

Include
  • Pipeline coverage ratio against next quarter's target
  • Logo and revenue churn, or NRR, stated as a number
  • Named customer wins or losses that materially move the numbers
Cut
  • A list of every deal in the CRM
  • Churn described qualitatively ('some churn') instead of as a percentage
Red flags a reader notices
  • Pipeline coverage below 2-3x next quarter's target with no plan to close the gap
  • Churn rate omitted entirely
Pitfalls behind them
  • Reporting only new bookings and never mentioning churn in the same breath
  • Counting unqualified leads as pipeline to make coverage look healthier
60-second self-test
  • · Is churn stated as a percentage, not a story?
  • · Does pipeline coverage actually support next quarter's revenue target, or fall short?
Template
Pipeline: $[X] ([Y]x coverage of target). Churn: [Z]% logo / [W]% revenue. Notable: [win/loss], [$ impact].
Weak

"Sales had a busy quarter with a healthy pipeline and good customer feedback."

Strong

"Pipeline: $410K (2.1x next quarter's $196K ARR target). Logo churn: 4% this quarter. Lost one $18K/yr customer to an in-house solution; won two enterprise contractors' desks worth $22K/yr combined."

Nimbus gives an exact coverage ratio and names the specific churned account with a dollar figure, so the board can judge whether the loss is a pattern or a one-off.

Quick quiz

Pick an answer. Nothing is graded, and correct answers stay hidden until you choose.

1. What does pipeline coverage need to be measured against?
2. How should churn be reported?

Sources