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Problem slides that work: numbers, names, and consequences

The problem slide is where most decks lose the meeting. The fix is not more empathy, it is a specific person, a specific cost, and a specific reason it exists today.

By the How to Make a Deck editors·6 min read·Updated July 11, 2026

Ask a room of founders to describe their problem and you get adjectives: painful, broken, outdated, manual. Adjectives are what the founder feels about the problem. Investors need what the customer loses.

The three questions a problem slide must answer

  1. Who feels it? Name the person by role, not by segment.
  2. What does it cost them today? Hours, dollars, deals, patients, whatever the unit is.
  3. Why does it exist now? What has kept it unsolved until this year.

If the slide cannot answer all three in one screen, it is not a problem slide, it is a mood board.

From adjective to evidence

Who
Weak
SMB owners struggle with scheduling.
Strong
The general manager at a 40-seat restaurant is the person building next week's schedule on Sunday night.
Cost
Weak
It's a huge time sink and causes issues.
Strong
She spends 4 to 6 hours per week and loses one shift a month to no-call no-shows worth ~$1,800 in covers.
Why now
Weak
The industry is finally ready for tech.
Strong
Turnover hit 79% in 2023, staff arrive with a phone and no laptop, and SMS open rates are ~98% within 15 minutes.

The persistence question is where most decks fail

"Why hasn't this been solved?" is the question a good investor will ask silently on your problem slide and out loud on your competition slide. Answering it upfront turns a weakness (an obvious idea) into a strength (a specific reason the door is open now).

Good persistence answers are structural, not moral. A regulation changed. A behavior crossed a threshold. A cost curve inverted. A prior generation of tools became legacy. Bad persistence answers are variants of "nobody thought of it", which no serious investor believes.

Common failure modes

  • Big-number problem, small-number customer. TAM in the trillions but the person you name doesn't have budget authority.
  • Empathy without evidence. Real feelings, no numbers, no source.
  • Solving your own inbox. A problem only 200 people in your city have.
  • Everyone-and-everything. If the persona is "knowledge workers", the slide is not specific enough.
Rewrite your problem slide with the template
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